ManageXR Brings Enterprise-Grade Security With SOC 2 Certification

At ManageXR, information security is a top priority. To that end, ManageXR maintains a SOC 2 Type 2 certification.

What is SOC 2?

SOC 2 is an auditing procedure that ensures ManageXR is secure and our customer data is protected. It defines criteria for managing customer data based on “trust service principles”—security, availability, processing integrity, confidentiality, and privacy. An accredited third-party evaluates our operations, risk assessment processes, information and communication practices, monitoring, and control activities and determines that they meet the standard for SOC 2 certification.

In short, the SOC 2 certification asserts that we are following industry standards and best practices to ensure that:

• Our systems and data are securely managed
• Our customer data is private
• Our organization is protected 

ManageXR protects customer data

ManageXR uses several measures to protect customer data and secure our system. We safeguard our technical infrastructure, software, and data with:

• Access controls to prevent unauthorized personnel from obtaining sensitive assets.
• State-of-the-art encryption to make sure customer data is protected.
• Network & application firewalls that prevent unauthorized access and security breaches via common attack vectors.
• Intrusion detection systems to monitor for and respond immediately to potentially malicious actions in our system.
• Critical backups to restore data in the event of major issues or outages.
• Business continuity & disaster recovery planning to make sure we are ready to respond to all types of threats.
• Documented security incident-handling processes so that we can swiftly respond to incidents.

ManageXR uses industry best practices to secure our people, processes, policies, and procedures. For example, we execute secure onboarding and offboarding of employees and secure provisioning and de-provisioning of our devices.

Learn more about ManageXR’s security standards

ManageXR establishes operational requirements that meet industry standard security commitments, laws, and regulations. These requirements are communicated in ManageXR’s system policies and procedures, system design documentation, and contracts with customers.

Information security policies define our organization-wide approach to how systems and data are protected. These policies include:

• Design and development of our service
• System operation
• Management of internal business systems and networks
• Employee hiring and training

If you’d like to learn more about ManageXR’s SOC 2 certification and security policies, check out our website and/or request our SOC 2 Report by emailing security@managexr.com.